Category : Allied Health Services

Emergency Medical Services (EMS) Recruitment and Retention Manual - Guidebook for Managers and Recruiters of Volunteer and Career Personnel, Leadership, Stress Management, Marketing

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The United States Fire Administration (USFA) publication Emergency Medical Services (EMS) Recruitment and Retention Manual is a guidebook intended for the use of the managers and recruiters of volunteer personnel in organizations that provide emergency medical services. The manual also may be used productively by EMS organizations. that employ career personnel, especially combined career-volunteer departments.This manual presents guidance for the managers of emergency medical services (EMS) organizations in the recruitment and retention of volunteer personnel. The knowledge gained from research concerning the use of volunteers in both public and nonprofit agencies has been combined with the experiences, practices, and ideas of EMS agencies that have successfully recruited and retained volunteer members. Practical solutions to common problems in the use of volunteers are suggested, and examples of effective recruitment and retention techniques that may be adopted by a variety of communities are described. The manual does not specify a single, correct way to recruit and retain EMS volunteers. The ideas and alternatives presented for EMS volunteer recruitment and retention are possibilities, which EMS managers may consider and adopt according to local needs, preferences, and limitations.Volunteerism is a tradition in the United States. Americans have a long history of forming voluntary groups of citizens to work on common problems and interests, and volunteering is one of the most commonplace activities in our society today. In a survey conducted by the Gallup Poll, it was learned that over 80 million adults had volunteered during the previous year and contributed more than 19.5 billion hours of effort. The savings realized by this volunteer activity exceeded 200 billion dollars.Emergency medical services have depended on volunteer support for many years. The importance of volunteers to the delivery of emergency medical services cannot be overstated. Rural America reli

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